FAQs
AppSealing prevents money leakage in a real-money mobile-gaming platform Learn More
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How are Monthly Active Devices (MADs) calculated?

MAD is defined as count up the total number of unique devices which have activity in your app each month.

What if I decide to cancel AppSealing?

If you no longer wish to use AppSealing, you can cancel at any time by publishing your game without AppSealing protection or configure app service status to “OFF” on Settings of ADC. This way, we wonโ€™t count the MAD from the unprotected release.

How often will I be charged?

We bill once a month within 7 days of the next month.

Is the solution compatible with all devices?

We have our own pool of test devices, and use the crash reporting function to proactively solve compatibility issues.

Does it increase the APK Size?

The size increase depends on the initial application file size. Most of our Android users see an average increase of 2~4MB. And when it comes to iOS, it increases about 1MB.

Does your solution supports offline environment?

Yes, it protects the application even in offline environment.

What’s included in the 30-day free trial?

You get unlimited access to all security features for 30-days. Once tested and satisfied you can move on to one of our paid plans.

How will I be charged on the Professional Plan?

You will be charged a fixed fee of $129/app/month for up to 15,000 MAD’s. The professional plan includes all security features with release sealing mode.

What is the file size limit for the trial?

You can upload up to 250 MB file size.

Will I get access to security API for the professional plan?

No only enterprise customers get access to Data service through API.

If I have 2 apps that I want to protect so will you charge me $129 for 1 app or 2 apps?

You will be charged $129 per app/month if you have MAD’s up to 15000.

I have 1 app in android and iOS version how will you charge?

You will be charged $129/app/month for 1 version if you have MAD’s up to 15000.

How do you charge when i move to any paid plans?

We charge you on the same calendar month when you start your paid plan. You start at any date of the month you will be billed at the end of every month.

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